Privacy Policy

Last updated: 30th January 2026

Janine White Dog Behaviour is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and stored when you visit my website or work with me.

1. Information I Collect

I may collect the following information:

  • Your name
  • Email address
  • Phone number
  • Address (if relevant for in-person services)
  • Information about your dog (name, age, behaviour concerns, training history)
  • Any information you choose to share via contact forms, emails, or questionnaires

2. How I Use Your Information

Your information is used to:

  • Respond to enquiries
  • Provide dog training and behaviour support services
  • Arrange appointments and communicate with you
  • Keep records relevant to your dog’s training or behaviour plan
  • Improve my services and website
  • Meet legal or professional obligations

I only collect information that is necessary and relevant to the services I provide.

3. Legal Basis for Processing Data (GDPR)

I process personal data under the following lawful bases:

  • Consent– when you contact me or submit forms
  • Contract– when providing services you have requested
  • Legitimate interests– for running my business ethically and effectively
  • Legal obligation– where required by law

4. How Your Data Is Stored

Your data is stored securely and accessed only by me.
I take reasonable steps to protect your information from loss, misuse, or unauthorised access.

I do not sell, rent, or trade your personal data.

5. Sharing Your Information

Your information will not be shared with third parties except:

  • Where required by law
  • With your explicit consent
  • With essential service providers (e.g. booking or email systems), only where necessary and securely

6. How Long I Keep Your Data

I retain personal information only for as long as necessary to provide services and meet legal or professional requirements.

You may request deletion of your data at any time, subject to legal obligations.

7. Your Rights

Under data protection law, you have the right to:

  • Access the personal data I hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Withdraw consent at any time
  • Lodge a complaint with the relevant data protection authority

8. Cookies

This website may use cookies to improve functionality and user experience.
You can manage cookie settings through your browser.

9. Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Janine white
Email: info@janinewhitedogbehaviour.com